Delete Your Account
We're sorry to see you go. This page explains how to request account deletion and what happens to your data during the process.
Important: Account Deletion is Permanent
Once your account is deleted, this action cannot be undone. All your data, preferences, and history will be permanently removed from our systems.
How to Request Account Deletion
Verify Your Identity
Include your registered email address and any additional information to help us verify your identity.
Confirmation & Processing
We'll confirm your request and process the deletion within 30 days as required by data protection laws.
Data We Delete
- Your profile information, preferences, and settings
- Active subscription details and status
- Redeemed discount history
- Saved coffee shop preferences and favorites
- Reviews and ratings you've submitted
- Location data and usage analytics
Data We May Retain
- Subscription payment history for tax and accounting purposes (7 years)
- Legal compliance data as required by law
- Anonymized subscription and redemption data for business intelligence
- Anonymized analytics data (no personal identifiers)
Note: Retained data is kept only for the specified legal or business purposes and is securely deleted once the retention period expires.
Ready to Delete Your Account?
If you're sure you want to proceed, send us an email with your deletion request. We'll guide you through the process and ensure your data is handled securely.
Have questions about our data practices? Review our Privacy Policy.